Ball Knower Support

Contact Us

For any questions, bug reports, or feedback, email us at help@bothechowstudios.com. We typically respond within 24 hours.

Account & Subscription

You can manage or cancel your subscription anytime in Settings > Apple ID > Subscriptions on your iPhone. To delete your account and all associated data, go to Settings within the app and tap Delete Account.

Common Questions

Why don't I see current-season stats?
During spring training (before April), the app displays the previous season's stats. Current-season stats appear once the regular season begins.

How do streaming picks work?
Our algorithm scores players daily (0-100) using matchups, park factors, weather, and advanced stats. Picks refresh each morning.

What's included in Premium?
Game logs, betting props, weather data, news, spray charts, pitch arsenal, daily streaming picks, and Keep-Trade-Cut community rankings.